This course is ideal for employees working in local authority law enforcement
Duration 1 Day
Costing £795 per day
Group size up to 18 Delegates
We provide training for groups of staff at your premises.
This course is specifically tailored to meet the needs of local authority staff who have to deal with highly charged situations on a regular basis; e.g. serving legal documents, defendant interviews, carrying out inspections etc. The trainer’s delivering this course have direct experience of high level challenging enforcement work themselves within central and local government units so you can be confident the material is relevant and up to date.
In one day you will learn how to
- Describe the Health & Safety Executives definition of workplace violence
- Recognise the different types of challenging body language e.g. Warning and Danger
- Explain the law in relation to the use of force in conflict situation and self-defence
- Carry out Dynamic/rolling risk assessments
- Carry out your duties in safety whilst conducting high risk tasks
What people have said about this training:
Thank you so much for attending and presenting at the ACG Law Enforcement Roadshow. Your attendance at these events is incredibly useful to both ACG and to our enforcement delegates/colleagues. The practical and entertaining way in which Brooks Jordan deal with such an important subject as personal safety is innovative and so important in this day and age when conflict resolution skills are a necessity rather than a luxury. Time and again our feedback sheets name Brooks Jordan as the most useful aspect of the day and the session that delegates enjoyed most. I look forward to working with you at future ACG Law Enforcement Roadshows.
Alison Newbold, Anti Counterfeiting Group Manager
Excellent course identifying many aspects of Personal Safety, geared towards enforcement staff and presented by trainers who themselves have had many years of enforcement experience. The practical session was excellent. This course is suitable for any member of NYCC especially staff who have to meet members of the public in challenging situations.
Lawrence Black, North Yorkshire County Council Trading Standards Special Investigations Unit.
Since Brooks Jordan started training Hampshire’s Community Safety Officers, reports involving incidents of violence and aggression have dropped from eight a week to two a month and I have no hesitation in recommending this company as I can testify that this training in Personal Safety & Conflict Resolution represents an excellent investment in staff training.
Paul Hayes Community Safety Manager Hampshire County Council.
This course has received professional accreditation to BTEC level 5 through the National Association of Licensing Officers professional body (NALEO) and Edexcel. Both the Personal Safety course and the Conflict Resolution course now form part of their national qualification.